eCards

                                eCard Application

Fill out the SNAP eCard Application completely and immediately receive a library card number by email.  You can use our electronic databases and place holds in the online catalog with this number.

You will not be allowed to check out items with this number, this includes eBooks and eAudio Books.  When you come in to check out your holds, please bring your picture ID with your current address on it OR your picture ID and a piece of mail, lease, check book with your current address on it.  You will then be issued a library card.

What is an eCard?

The e-card is an electronically produced and distributed library card that offers significant, but limited access to our resources. With an e-card, customers can access electronic databases and place holds in the online catalog remotely. The e-card is not available to check out materials or use the library’s computer workstations. A full-access library card is needed for these services An e-card may be upgraded to a full-access library card by visiting any one of the SNAP libraries and presenting valid i.d. and proof of address. Customers under the age of 18 must also provide parental consent in order to obtain a full-access library card. 

What is a full-access library card?

A full access library card is another way to describe the card that we offer all customers who visit a library with positive i.d. and proof of address. It is necessary for e-card holders to fully register for a full-access card in order to check out materials or use the public access computers at the library. Electronic resources cannot be accessed from a library computer with an e-card.

I don’t live in Solano or Napa County; may I still use your services?

Yes. California residents may apply for a full-access library card by visiting any one of the SNAP libraries and bringing positive i.d. and proof of address. At this time, the e-card is not available to individuals living outside Solano or Napa counties.

Will the e-card expire?

The e-card will be good for three years. After that time, you may reapply for a new e-card.

What if I lose my library card or e-card number?

If your library card or e-card number has been lost or stolen, please report it to one of the SNAP libraries immediately. To replace a missing e-card number, you may use the online application to receive a new e-card number. To replace a missing library card, please visit any one of the SNAP libraries and present positive i.d. and address verification.